Patient Care Coordinator

Rehab Associates of Central Virginia Inc; Lynchburg (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Professional development

Employee discounts

EAP

Company investment

Job summary

Rehab Associates of Central Virginia is seeking a Patient Care Coordinator to ensure a smooth flow of patients from check-in through treatment to check-out. You will be the primary contact for non-clinical services, delivering a warm, professional experience in a busy outpatient clinic.

The role involves coordinating care, verifying information, maintaining EMR charts, handling payments, and supporting gym-area tasks as needed.

Qualifications

• Excellent in-person and phone customer service.
• Strong time management and organizational skills.
• Team player attitude with energy and commitment to service quality.
• Ability to manage multiple tasks and coordinate with care teams.

Responsibilities

• Greeting patients and providing outstanding customer service.
• Coordinating the care for each patient from initial evaluation to discharge.
• Verifying current personal and financial information.
• Maintaining patient charts and electronic medical records.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and performing other duties as assigned.
• Duties in gym area, assisting patients, laundry, and equipment cleaning.

Skills

Customer service

Time management

Organizational skills

Team player

Education

High school diploma or equivalent

Job description

ThePatient Care Coordinatoris primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!

• Competitive compensation
• Excellent benefits package including 401k, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive

Job Description

• Greeting patients and providing outstanding customer service
• Coordinating the care for each patient from initial evaluation to discharge
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned
• Duties assigned in the gym area, helping with patients, laundry, cleaning of equipment etc.

Qualifications

• High school graduate or equivalent
• Excellent in-person and phone customer service
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.

At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:

• Improvethe quality of life of every patient we treat.
• Delivercomprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
• Utilizeour expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
• Providea caring and rewarding work environment for our employees to enhance their personal and professional lives.
• Become every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.

Join us and be a part of our talented team!