Patient Care Coordinator

Lincoln Pediatric Dentistry; Lincoln (NE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible work hours

Competitive salaries

Excellent benefits packages

Job summary

Lincoln Pediatric Dentistry is seeking a Patient Care Coordinator to support a fast-paced pediatric dental office. You will greet patients, handle calls and emails, and help schedule appointments aligning with dentist availability and treatment needs.

The role requires strong communication, organized multitasking, and a friendly, patient-centered approach. Competitive pay, flexible hours, and excellent benefits are offered.

Qualifications

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.

Skills

Customer service

Administrative duties

Communication

Interpersonal skills

Dental terminology

Insurance processes

Multitasking

Organization

Fast-paced environment

Job description

We are looking to hire a Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits!

WHO WE ARE:

Lincoln Pediatric Dentistry is dedicated to putting our patients first and making every visit a joyful experience. At Lincoln Pediatric Dentistry we have built our practice around one main principle - compassion. We show compassion to our patients, their families and to each other.

Visit our Website: https://lincolnpediatricdentistry.com/

WHO WE ARE LOOKING FOR:

• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication and interpersonal skills
• Knowledge of dental terminology, procedures, and insurance processes is beneficial.
• Ability to multitask, stay organized, and work in a fast-paced environment.

RESPONSIBILITIES:

• Greet and welcome patients in a friendly and professional manner.
• Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
• Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
• Coordinate and manage the dental appointment calendar to optimize the daily schedule.
• Verify and update patient insurance information.
• Collect and process payments for services rendered.
• Provide patients with information on treatment costs, insurance coverage, and payment options.
• Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
• Maintain a clean and organized reception area.
• Address patient concerns and complaints professionally and promptly.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.

Lincoln Pediatric Dentistry participates in E-Verify

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.