Patient Care Coordinator

Faithful at Home; Lancaster (Lancaster County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical/dental/vision/life insurance

Paid holidays/PTO

Career growth opportunities

Work-life balance

Job summary

Faithful at Home is looking for dedicated Patient Care Coordinators to join our team in Lancaster County, PA. As a Patient Care Coordinator, you will play a key role in screening new patients and caregivers, ensuring compliance with policies, and facilitating the onboarding process.

The ideal candidate is bilingual, possesses strong communication skills, and has a passion for helping those in need. We offer a competitive pay structure and numerous benefits to foster a great work environment.

Qualifications

• Bilingual required for effective communication with patients and caregivers.
• ODP experience preferred for better understanding of patient needs.
• Passion and dedication to help those in need is essential.

Responsibilities

• Screen new patients and caregivers for onboarding.
• Ensure compliance with company policies and legal requirements.
• Communicate with patients and caregivers to ensure satisfaction.

Skills

Bilingual

Strong communication skills

Strong work ethic

Education

High school diploma/GED

Associate's degree or bachelor's degree

Job description

Overview

We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives.

What We Offer*:

We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:

• Make a difference every day in the lives of those who need our help the most
• Competitive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO
• Career growth opportunities
• Great and collaborative work environment
• Work‑life balance

Responsibilities

What You Will Do:

• Screen new patients and caregivers
• On‑board new patients, including providing assistance with any documentation/clearance requirements
• On‑board new caregivers, including orientation/training
• Staff patient cases with caregivers and ensure patient cases are started promptly
• Ensure compliance with the law and Company policy, including caregiver clock‑in and clock‑out requirements
• Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery
• Assist with on‑site visits, as needed

Qualifications

Qualifications:

• Bilingual required
• ODP experience preferred
• Passion and dedication to help those in need
• Strong work ethic
• Strong communication skills
• High school diploma/GED (associate's degree or bachelor's degree preferred)