Patient Care Coordinator

seniorpsych; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid Time Off

Job summary

Senior Psych Care in Houston, Texas is seeking a Patient Care Coordinator to manage referrals and authorizations for Psychology and Psychiatry providers. The role requires a minimum of 2 years’ experience in medical insurance processes and exceptional customer service skills.

We offer a competitive salary along with medical, dental, vision insurance, and a 401(k) plan. The ideal candidate will have strong skills in MS Excel, MS Word, and be well-organized in a fast-paced environment.

Qualifications

• Minimum of 2 years’ experience with Medical Insurance Processes.
• Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
• Experience obtaining pre-authorizations from Managed Care Organizations.
• Able to multi-task, personable, and have excellent customer service skills.
• Self-starter with a positive teamwork attitude, well organized and detail-oriented.
• Strong working knowledge of Outlook, MS Word and MS Excel required.

Responsibilities

• Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
• Obtaining pre-authorizations from Managed Care Organizations.
• Answering calls to secure referrals and authorizations from providers.
• Ensuring referrals are addressed accurately and timely.
• Documenting all authorizations in the system.
• Scanning documents into the EMR system.

Skills

Medical Insurance Processes

Customer Service Skills

Multi-tasking

MS Excel

Outlook and MS Word

Job description

Job Description

About us: Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.

Job Description

The Patient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers.

Essential Duties and Responsibilities

• Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
• Obtaining pre-authorizations from Managed Care Organizations.
• Answering incoming and making outgoing calls to secure referrals and authorizations from providers and insurance companies.
• Ensuring that referrals are addressed accurately and in a timely fashion.
• Ensuring all authorizations are properly documented in the system.
• Scanning documents into the EMR system.

Qualifications

• A minimum of 2 years’ experience with Medical Insurance Processes.
• Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
• Experience obtaining pre-authorizations from Managed Care Organizations.
• Able to multi-task, personable, and have excellent customer service skills.
• Self-starter with a positive teamwork attitude, well organized and detail oriented.
• Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred.

What we offer

• Competitive salary, commensurate with experience.
• Medical, Dental, Vision, Short and Long Term Disability, Life Insurance, 401(k), Paid Time Off.