Patient Care Coordinator

Integratedcooling; Gilbert (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Life Insurance

Short-term Disability

Long-term Disability

Dental Insurance

Vision Insurance

Paid Time Off

Growth Opportunities

Positive Work Environment

Job summary

Urban Medical, a premier luxury medical aesthetics and functional medicine practice, is seeking a motivated Patient Care Coordinator to join our team. You will serve as the warm first contact for patients, manage scheduling, confirmations, and inquiries, and help maintain accurate patient records.

You will coordinate with providers to ensure smooth appointment flow, perform light administrative tasks, and contribute to a positive, fast-paced, growth-friendly office environment.

Qualifications

• Experience in a customer service or administrative role, preferably in medical or aesthetics setting.
• Strong communication and interpersonal skills focused on patient satisfaction.
• Proficient in scheduling software and office technology.
• Ability to multitask, stay organized, and work independently in a fast-paced environment.
• Professional demeanor and passion for aesthetics and wellness.

Responsibilities

• Serve as the first point of contact for patients, providing a warm and welcoming experience.
• Manage patient scheduling, including appointment bookings, rescheduling, and confirmations.
• Answer phone calls and respond to inquiries in a professional and friendly manner.
• Perform general office duties, including maintaining patient records, data entry, and organizing files.
• Coordinate with providers to ensure seamless patient care and appointment flow.
• Assist with administrative tasks such as ordering office supplies, preparing forms, and processing payments.

Skills

Customer service

Administrative support

Scheduling software

Communication

Organizational skills

Interpersonal skills

Independence

Tools

CRM software

Office software

Job description

Urban Medical is a premier luxury medical aesthetics and functional medicine practice, dedicated to providing top-tier care and exceptional client experiences. We are currently seeking a motivated and professional Patient Care Coordinator to join our team.

We are not the average employer. We are looking for someone who wants to join a fast paced, fun team and grow with us!

We encourage you check us out on IG @urban_aesthetics_wellness before you apply!

Key Responsibilities:

• Serve as the first point of contact for patients, providing a warm and welcoming experience.
• Manage patient scheduling, including appointment bookings, rescheduling, and confirmations.
• Answer phone calls and respond to inquiries in a professional and friendly manner.
• Perform general office duties, including maintaining patient records, data entry, and organizing files.
• Coordinate with providers to ensure seamless patient care and appointment flow.
• Assist with administrative tasks such as ordering office supplies, preparing forms, and processing payments.

Qualifications:

• Previous experience in a customer service or administrative role, preferably in a medical or aesthetics setting.
• Strong communication and interpersonal skills with a focus on patient satisfaction.
• Proficient in using scheduling software and office technology.
• Ability to multitask, stay organized, and work independently in a fast-paced environment.
• A professional demeanor and a passion for aesthetics and wellness.
• Ability to excel in a high paced, dynamic environment.

What We Offer:

• Competitive pay based on experience.
• Company paid life insurance, short term & long term disability.
• Dental & Vision Insurance
• Paid time off (PTO)
• A positive and supportive work environment.
• Opportunities for professional growth within a luxury medical aesthetics practice.

If you are detail-oriented, enjoy building relationships with clients, and want to be part of an innovative and dynamic team, we’d love to hear from you!

Urban Medical LLC is an equal opportunity employer.