Patient Financial Coordinator

BioPlus Specialty Pharmacy; Florida; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation packages

Health care

401(k)

Growth potential

Job summary

BioPlus Specialty Pharmacy in Florida is seeking a dedicated professional to assist patients in managing out-of-pocket costs and coordinate financial assistance through various programs. The role includes negotiating copayment arrangements, responding to inquiries, and adhering to regulations.

Candidates must have at least three years of healthcare experience, excellent negotiation and communication skills, and a compassionate attitude. This position offers a competitive compensation package and the opportunity to work in a dynamic environment.

Qualifications

• 3 years of healthcare experience required.
• 3 years in verification or financials, preferably in a specialty pharmacy.
• Excellent verbal and written communication skills are a must.

Responsibilities

• Negotiate copayment arrangements with patients.
• Coordinate assistance via pharmaceutical programs.
• Act as the liaison between departments for financial assistance.

Skills

Negotiation skills

Communication skills

Team collaboration

Compassionate attitude

Education

High school diploma or equivalent

Job description

As one of the largest and most respected specialty pharmacies, BioPlus creates a meaningful difference to our patients, prescribers, payers, and pharmaceutical partners.

Our 2- Hour Patient Acceptance Guarantee gives a quick response to prescribers and patients for critical, time-sensitive treatments. As we continue to grow, we need exceptionally talented, bright, and driven people. If you would like to help us continue to be the innovative leader in our industry, this is your chance to join our team.

Job Description

Responsible for assisting patients in managing their out of pocket costs, and working with patients who are underinsured and need help via assistance programs or pharmaceutical manufacturer programs.

Encompasses activities that support the functions of the Accounting Department.

Responsibilities:

• Work directly with patients to negotiate copayment arrangements
• Retrieve method of payment from patient for copay, and notate appropriate systems accordingly
• Understand and help coordinate assistance via Pharmaceutical Manufacturer programs and/or foundations for patients with little coverage, no coverage or those that we cannot offer internal assistance by referring them to the manufacturer
• Stay abreast and adhere to Federal, State, and contractual regulations regarding copay assistance
• Act as the liaison between Billing, Patient Care Coordinators, and Collection departments to assist in resolving financial assistance related to prescription refills
• Update patient information and software systems to accurately reflect the outcome of negotiations
• Respond in a timely manner to all assistance inquiries by patients, and other departments
• Stay updated with foundation and manufacturer programs that relate to the disease classes that we service
• Attend departmental and other meetings as scheduledPrepare financial reports as requested, and submit to appropriate Manager
• Create and maintain tracking programs for reporting financial assistance as well as manufacturer assistance transfers as directed
• Update sales personnel as to assistance resolutions allowing them to update MD offices
• Other duties as defined by manager

Requirements:

• Three years of healthcare experience
• Three years of Verification and/or financials, preferably in a Specialty Pharmacy.
• Must have excellent negotiation skills along with a caring, compassionate attitude.
• Must have the ability to work cooperatively, and be a liaison between departments when needed.
• Must have excellent verbal and written communication skills.
• Must have a professional image.
• High school diploma or equivalent
• Basic math skills
• Understanding of insurance coverage gaps

Additional Information

BioPlus offers competitive compensation packages including health care, 401(k), growth potential, and a challenging and exciting work environment.

BioPlus is an Equal Opportunity Employer