Patient Care Coordinator

Endodontic Practice; Cumming (GA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Monthly performance bonuses

Job summary

Cumming Endodontics in Cumming, GA is seeking an experienced Dental Patient Care Coordinator to join our front desk team. This full-time role handles patient greetings, scheduling, insurance verification, and billing inquiries with a compassionate, organized approach.

We offer competitive compensation and benefits, including health and life insurance, PTO, 401k with matching, and potential bonuses. Join a welcoming practice focused on exceptional patient care.

Qualifications

• Minimum of 1 year of dental and/or medical Patient Care Coordinator experience.
• Proficiency with dental software.
• Excellent communication and interpersonal skills.
• Strong attention to detail, multi-tasking, and organizational skills.
• Knowledge of dental insurance and billing; HIPAA policies.
• High school diploma or equivalent.
• Reliability and punctuality.

Responsibilities

• Greet and welcome patients in a friendly and professional manner.
• Schedule and manage patient appointments.
• Handle patient inquiries regarding services, insurance, and billing.
• Verify and process patients' dental insurance.
• Review treatment plans, insurance, and out-of-pocket costs with patients.
• Collect patients' co-insurance at time of service and after service when necessary.
• Enter patient information accurately into practice management software.
• Coordinate appointments and dental record transfers with referring practices.
• Maintain a clean and organized reception and waiting area.
• Collaborate with clinical staff and doctors to ensure seamless patient care.

Skills

Communication skills

Interpersonal skills

Attention to detail

Multi-tasking

Organizational skills

HIPAA knowledge

Reliability

Punctuality

Dental software proficiency

Education

High School diploma or equivalent

Tools

Dental software

Job description

Job Details

Job Location: Cumming - Cumming, GA 30041

Position Type: Full Time

Education Level: High School

Salary Range: $19.00 - $23.00 Hourly

Travel Percentage: Up to 25%

Join Our Star Endodontic Team in Cumming!

Cumming Endodontics is a specialty dental practice dedicated to providing exceptional patient care. We believe in creating a welcoming environment for all our patients and aim to provide care with compassion and respect. We are seeking an experienced Dental Patient Care Coordinator to join our front desk staff. If you have a passion for patient care and the dental field, we want to hear from you!

Highlights of Patient Care Coordinator Responsibilities

• Greet and welcome patients in a friendly and professional manner
• Schedule and manage patient appointments
• Handle patient inquiries regarding services, insurance, and billing
• Verify and process patients' dental insurance
• Review treatment plans, insurance, and out-of-pocket costs with patients
• Collect patients' co-insurance at time of service and after service when necessary
• Enter patient information accurately into practice management software
• Coordinate appointments and dental record transfers with referring practices
• Maintain a clean and organized reception and waiting area
• Collaborate with clinical staff and doctors to ensure seamless patient care

This is a full-time Patient Care Coordinator position with a schedule of: Mon-Fri 8am-5pm

What We Offer

• Competitive compensation package that includes health insurance, life insurance, paid time off, holiday pay, 401k with matching, and more.
• Potential for monthly performance bonuses!
• Opportunities for professional development and advancement
• A supportive and collaborative work environment
• Convenient location close to parks, shopping, restaurants & cafes, medical facilities, fitness clubs, and much more!

Additional benefits

• Dental & Vision Insurance
• Disability insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• Employee Discount Program

Patient Care Coordinator Qualifications

• Minimum of 1 year of dental &/or medical Patient Care Coordinator experience is required
• Proficiency with dental software
• Excellent communication and interpersonal skills
• Strong attention to detail, multi-tasking, and organizational skills
• Knowledge of dental insurance & billing and healthcare policies (HIPAA)
• High school diploma or equivalent
• Reliability and punctuality

Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.