Patient Care Coordinator

Beltone; Corinth (MS); On-site; USD 33,062,000 - 44,083,000; Full time

Benefits offered by this job

Group health insurance

401(k)

Paid training

Growth opportunities

Supportive team environment

Job summary

Beltone is seeking a motivated Patient Care Coordinator for a new hearing care clinic. You will be the first impression for patients, manage appointment flow, and support both patients and providers to ensure a smooth day-to-day operation in a welcoming clinic environment.

This full-time role emphasizes organization, customer service, and teamwork. The position offers a Monday–Friday schedule with generous benefits and opportunities for growth in a respected national brand.

Qualifications

• Customer service or healthcare front-office experience preferred.
• Excellent communication and phone skills.
• Organized, dependable, and detail-oriented.
• Comfortable working with older adults.
• Professional, positive attitude.
• Coachable and team-oriented.

Responsibilities

• Greet patients and create a warm, professional experience.
• Schedule hearing evaluations, fittings, and follow-ups.
• Answer phones and convert inquiries into booked appointments.
• Confirm appointments and reduce no-shows.
• Handle patient intake paperwork and basic administrative tasks.
• Support providers with patient flow and coordination.
• Make follow-up calls to undecided or inactive patients.
• Help grow referrals and community awareness.

Skills

Customer service

Front-office experience

Phone communication

Organized

Detail-oriented

Education

High School Diploma or GED

Job description

Patient Care Coordinator - Hearing Care Clinic

Full-Time | Monday-Friday | No Nights | Most Weekends Off

We are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.

Beltone has been recognized by Forbes as one of America's Best Midsize Employers in 2025 - and we're excited to bring that award-winning culture to Madison.

This role is the heartbeat of our clinic. You'll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team - this could be a great fit.

What You'll Do

• Greet patients and create a warm, professional experience
• Schedule hearing evaluations, fittings, and follow-ups
• Answer phones and convert inquiries into booked appointments
• Confirm appointments and reduce no-shows
• Handle patient intake paperwork and basic administrative tasks
• Support providers with patient flow and coordination
• Make follow-up calls to undecided or inactive patients
• Help grow referrals and community awareness

You won't be selling hearing aids - but your work directly supports clinic success.

Compensation & Benefits

• Competitive hourly pay based on experience
• Group health insurance
• 401(k)
• Monday-Friday schedule (8-5)
• Most weekends and holidays off
• Paid training
• Supportive team environment
• Opportunity to grow with a new clinic

What We're Looking For

• Customer service or healthcare front-office experience preferred
• Excellent communication and phone skills
• Organized, dependable, and detail-oriented
• Comfortable working with older adults
• Professional, positive attitude
• Coachable and team-oriented
• High School Diploma or GED required
• Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing. You'll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.

If you enjoy helping others, staying busy, and being part of something growing - we'd love to meet you.