Patient Care Coordinator

Upstream Rehabilitation; Cordova (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider seeks a Patient Care Coordinator to support clinic operations in Cordova, TN. This entry-level position ensures excellent customer service and smooth daily operations through various responsibilities such as scheduling, payment collection, and patient interaction, making it ideal for those with strong organizational skills. Full-time employees enjoy generous benefits including medical insurance, paid time off, and a 401K plan.

Benefits

Paid Charity Day annually

Medical, Dental, Vision, Life, Disability Insurance

Three weeks of Paid Time Off plus holidays

401K with company match

Qualifications

• Strong communication skills are critical for this role.
• Ability to multitask and organize efficiently is essential.
• Effective time management and presentation abilities as part of a team.

Responsibilities

• Greeting patients warmly upon entry and scheduling new referrals.
• Verifying insurance coverage and collecting patient payments.
• Creating a welcoming clinic environment and managing schedules.

Skills

Communication skills

Multitasking

Organizational skills

Time management

Education

High School Diploma or equivalent

Job description

Results Physiotherapy Patient Care Coordinator Job Description

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator in Cordova, TN.

Position Overview:

A Patient Care Coordinator is an entry-level office role responsible for maintaining smooth daily clinic operations and providing excellent customer service. The role involves multitasking across various computer programs and learning new skills continually.

Key Responsibilities:

1. Greeting patients warmly upon entry.
2. Scheduling new referrals via fax or phone.
3. Verifying insurance coverage.
4. Collecting patient payments.
5. Organizing the front office workspace.
6. Other duties as assigned.

Benefits of Full-Time Positions:

• Paid Charity Day annually.
• Medical, Dental, Vision, Life, Disability Insurance.
• Three weeks of Paid Time Off plus holidays.
• 401K with company match.

Position Summary:

The PCC-I supports clinic growth by executing practice management and patient intake processes, collaborating with the Clinic Director, and upholding the company's mission and values.

Core Responsibilities include:

1. Collecting payments at the time of service.
2. Converting referrals into evaluations.
3. Scheduling patient visits.
4. Providing excellent customer service.
5. Creating a welcoming clinic environment.
6. Making welcome calls and managing patient arrival experiences.
7. Managing schedules, documentation, deposits, caseload, and inventory.
8. Attending required training sessions.

Qualifications:

• High School Diploma or equivalent.
• Strong communication skills.
• Ability to multitask, organize, meet deadlines, and work independently.
• Effective time management and presentation skills as part of a team.

Physical Requirements:

• Primarily indoor environment, sedentary work.
• Full-time hours, Monday to Friday, with possible evening/weekend events.
• Must be able to sit, communicate, operate office equipment, and occasionally lift up to 20 lbs.
• Ability to view screens and respond appropriately in various situations.

This description is not exhaustive and may change. Reasonable accommodations will be considered for individuals with disabilities. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram and visit our LinkedIn page for more information. Click here to learn more about Upstream.

Upstream Rehabilitation is an Equal Opportunity Employer committed to diversity and inclusion, prohibiting discrimination based on race, color, religion, gender, sexual orientation, age, disability, veteran status, or other protected statuses.