Patient Care Coordinator / Surgical Oncology / Full-time

MedStar Health; Santa Fe (NM); On-site; USD 30,000 - 45,000; Full time

Job summary

A healthcare organization in Santa Fe is seeking a dedicated administrative professional to enhance physician efficiency and improve the patient experience. The role involves coordinating patient care, managing schedules, and maintaining effective communication with patients and physicians. Candidates should have a high school diploma, proficiency in medical terminology, and experience in a healthcare setting.

Qualifications

• High school diploma or equivalent, medical terminology required.
• Experience with Microsoft Office Word and Excel.
• One year in a related health care field required.

Responsibilities

• Coordinate patient care and follow up with the clinic and hospital.
• Serve as the primary contact for patients' clinical or administrative questions.
• Schedule procedures, referrals, and manage the physician's schedule.

Skills

Computer knowledge

Keyboarding skills

Bilingual in Spanish

Education

High school diploma or equivalent

Medical terminology

Job description

Description

POSITION SUMMARY: Responsible for performing all tasks necessary to increase physician efficiency and improve patient experience. This includes being the primary contact at the clinic for the patient for any questions of either a clinical or administrative nature (coordinating clinical calls with the physician), obtaining prior authorizations for prescribed treatments, referrals or procedures, scheduling procedures in the clinic or hospital, , coordinating patient care and follow up from the hospital or clinic, coordinating the physician's schedule (both OR and clinic, as applicable), answering telephone calls, returning messages, and scheduling follow up tests and referrals for patients. This position requires an excellent working relationship with the physician and the ability to treat patients with respect, privacy and kindness at all times, even in times of stress

Requirements

MINIMUM QUALIFICATIONS:

EDUCATION: High school diploma or equivalent, medical terminology required.

CERTIFICATION/LICENSES: N/A

SKILLS:

• Computer knowledge - experience with Windows environment specifically Microsoft Office Word and Excel


• Keyboarding skills and the ability to operate general office equipment skills required


• Ability to read and write in English


• Bilingual in Spanish preferred.

EXPERIENCE: One (1) year, but three years of experience in a related health care field required. Three (3) years preferred.

NATURE OF SUPERVISION:

-Responsible to: Clinic Manager

ENVIRONMENT:

- Bloodborne pathogen - B

General office environment, frequent contact with patients, VDT exposure.

PHYSICAL REQUIREMENTS: Long periods of sitting at times. Keyboard usage with sound ergonomic principles. Must be flexible in work schedule.