Patient Care Coordinator

OMS360; Clarksville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Cumberland Surgical Arts & Associates in Clarksville, TN is seeking a Patient Care Coordinator to greet patients, check them in, and help process appointments.

You will verify insurance, review patient data for accuracy, document information in the records system, and communicate with other departments to resolve questions. This role emphasizes privacy, professionalism, and teamwork as part of our patient-first approach.

Qualifications

• Experience in a medical or dental practice preferred.
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative and dependable; ability to process information quickly and accurately.

Responsibilities

• Greet and welcome patients in a friendly, professional manner.
• Check-in patients and ensure appointment processing runs smoothly.
• Verify patient insurance and review data for accuracy with the patient.
• Document information in the patient records system and prepare information for appointments.
• Communicate with other departments regarding patient accounts, concerns, or questions.
• Answer phones and direct calls as needed.
• Maintain privacy and discretion with all private information.

Skills

Excellent communication

Customer service

Team player

Attention to detail

Tools

Patient records system

Job description

Cumberland Surgical Arts & Associates - Patient Care Coordinator

Purpose:Responsible for greeting patients, checking them in and processing through their appointment.

Office Address: 2285 Rudolphtown Rd Suite 200 Clarksville, TN 37043

Position Requirements:

• Greet and receive patients in a friendly and professional manner
• Ensure patient data is accurate and current by reviewing it with the patient
• Document information in patient records system
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Verify patient insurance
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required

Qualifications:

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability
• Highly collaborative
• Ability to process information quickly and accurately
• Willingness to learn new skills
• Mature and dependable.
• Knowledge of computer software applications.

OMSP360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.