Patient Care Coordinator

Pride Health; Boston (MA); Hybrid; USD 24,796 - 26,174; Part time

Benefits offered by this job

Health coverage

401(k)

Life & disability insurance

Employee assistance program

Job summary

Pride Health is seeking a Patient Care Coordinator for a 3+ month contract in Boston, MA 02215. You will support the Imaging Department with patient scheduling, referrals, insurance verification, and HIPAA-compliant record maintenance.

Responsibilities include coordinating with radiology staff, managing PACS/RIS/EMR data, and ensuring a smooth patient experience while assisting radiologists and technicians. Strong organizational skills required.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with computers and standard office applications.
• Strong organizational, communication, and multitasking skills.
• HIPAA compliance and confidentiality of patient information.

Responsibilities

• Schedule and coordinate patient imaging appointments and daily flow.
• Process referrals, verify insurance eligibility, collect copays/deductibles.
• Check-in/check-out and maintain demographic data.
• Coordinate with providers and technologists to support patient care.
• Maintain imaging records and data in EMR/PACS/RIS systems.
• Communicate imaging results to referring providers as needed.
• Assist with staff training and provide cross-site support.

Skills

HIPAA compliance

Patient scheduling

Insurance verification

Multitasking

Education

High School Diploma or equivalent

GED/HiSET/TASC accepted

Tools

EMR/EHR

PACS

RIS

Job description

Pride Health is hiring a Patient Care Coordinator to support our client’s medical facility in Boston, MA 02215. This is a 3+ month contract assignment (Possibility of conversion or extension) and a great way to start working with a top-tier healthcare organization!

• Job Type: 3+ months(Possibility of extension or conversion)
• Schedule:Monday - Friday 12:30pm - 9pm
• Pay Range: $18-19/hr. on W2

*Offered pay rate will be based on education, experience, and healthcare credentials.

Job Summary

Radiology Support Coordinator/Patient Care Coordinator to support daily operations within the Imaging Department. This role is responsible for managing patient scheduling, coordinating referrals, verifying insurance, maintaining imaging records, and ensuring a smooth patient experience while supporting radiologists and technologists.

Specific Duties

• Schedule and coordinate patient imaging appointments while managing daily patient flow.
• Process referrals, verify insurance eligibility, and collect copays/deductibles.
• Perform patient check-in/check-out and maintain accurate demographic information.
• Monitor referral and scheduling work queues and conduct patient follow-up.
• Manage imaging records, image sharing, and maintain data in PACS, RIS, and EMR systems.
• Coordinate with providers, technologists, and outside facilities to support patient care.
• Process requests for image copies and ensure HIPAA compliance.
• Communicate imaging results to referring providers as needed.
• Assist with staff training, provide cross-site support, and resolve patient concerns.
• Perform general administrative and departmental support duties.

Required Qualifications

• High School Diploma or equivalent (GED/HiSET/TASC).
• Proficiency with computers, keyboarding, and standard office applications.
• Strong organizational, communication, and multitasking skills.
• Ability to handle confidential patient information while maintaining HIPAA compliance.

Preferred Qualifications

• Associate's degree in Medical Assisting, Medical Office Administration, or a related field.
• Previous experience in a medical office, radiology, imaging center, or hospital setting.
• Experience with patient scheduling, insurance verification, referrals, and cash collections.
• Familiarity with Electronic Medical Records (EMR/EHR), PACS, and Radiology Information Systems (RIS).
• Knowledge of CPT and ICD coding is preferred.

Pride-Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

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