AxlePatient Care Coordinator5h ago•Bethesda, MD•$130,000–$140,000•Entry-levelApplyImprove resumeAbout the jobThe Patient Care Coordinator will provide administrative, operational, and patient care coordination support for the HCS. The role includes coordinating consult appointments and procedures, communicating with patients and clinical teams, maintaining program and research records, supporting regulatory activities, and improving clinical workflows.Responsibilities* Serve as the primary administrative point of contact for referring providers, patients, caregivers, and clinical teams regarding hematology consult services.* Coordinate patient scheduling, research participant recruitment, travel, and admissions with clinical staff; provide appointment instructions, directions, visit preparation information, and Clinical Center registration guidance.* Maintain consult service calendars for appointments, conferences, fellow continuity clinics, educational sessions, on-call schedules, weekend and laboratory coverage, and consult fellow schedules.* Coordinate multidisciplinary patient care meetings and facilitate communication among referring providers, consult teams, ancillary services, and laboratories; relay participant questions and concerns to appropriate staff.* Coordinate clinical and research bone marrow procedures and specimen collection with referring teams, inpatient units, laboratories, and hematopathology.* Maintain consult databases, scheduling logs, study records, and program files; enter and clean questionnaire data, conduct database queries, and track operational metrics.* Prepare reports on consult activity, bone marrow procedures, turnaround times, and operational performance, and assist with developing dashboards and performance measures.* Develop, prepare, and review research proposals, abstracts, posters, manuscript drafts, protocol documentation, patient calendars, teaching aids, study reports, and status updates.* Develop, maintain, and review standard operating procedures (SOPs), workflow documents, scheduling guides, educational materials, reference manuals, and operational resources.