Hematology Patient Care Coordinator

Axle; Bethesda (MD); In loco; USD 130.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Paid Holidays

401K match 5%

Educational Benefits

Employee Referral Bonus

Healthcare FSA

Parking Reimbursement Account

Dependent Care Assistant Program

Transportation Reimbursement Account

Descrizione del lavoro

Axle, a bioscience and IT company, seeks a Patient Care Coordinator to support the National Heart, Lung, and Blood Institute at NIH in Bethesda, MD. You will handle administrative and clinical coordination, schedule consults, and liaise with patients and clinical teams.

This role requires a healthcare background, 2–3 years of patient care coordination experience, and proficiency with Microsoft 365 and EMR systems. The position offers a market-competitive salary and comprehensive benefits.

Competenze

• Proficiency with Microsoft 365 applications, including Outlook and Teams.
• Experience with electronic medical records (EMR).
• Knowledge of medical terminology.
• Ability to maintain confidentiality and exercise independent judgment.
• Strong organizational, communication, critical-thinking, and problem-solving skills.

Mansioni

• Serve as the primary administrative contact for referring providers, patients, caregivers, and clinical teams regarding hematology consult services.
• Coordinate patient scheduling, recruitment, travel, and admissions with clinical staff; provide visit instructions and registration guidance.
• Maintain consult service calendars for appointments, conferences, and on-call schedules.
• Coordinate multidisciplinary patient care meetings and facilitate communication among teams and laboratories.
• Coordinate clinical and research bone marrow procedures and specimen collection with teams and laboratories.
• Maintain consult databases, scheduling logs, and study records; enter and clean questionnaire data.
• Prepare reports on consult activity and operational performance; assist with dashboards and metrics.
• Develop and review SOPs, workflow documents, and educational materials.
• Track investigator qualifications, trial logs, safety reports, and protocol approvals.
• Prepare protocol actions and coordinate regulatory activities throughout the protocol lifecycle.
• Prepare and review clinical data for monitoring agencies and regulatory submissions.
• Track adverse event files and prepare reports per IRB policies.
• Support quality assurance activities and regulatory audit preparation.
• Identify workflow inefficiencies and support scheduling/patient access improvements.
• Coordinate onboarding for fellows, residents, APPs, students, and other personnel.

Conoscenze

Microsoft 365 proficiency

EMR experience

Confidentiality

Communication

Organizational skills

Critical thinking

Problem solving

Formazione

Bachelor’s degree in healthcare administration/health sciences/nursing/biology or related field

Descrizione del lavoro

Axle, a bioscience and IT company, seeks a Patient Care Coordinator to support the National Heart, Lung, and Blood Institute at NIH in Bethesda, MD. You will handle administrative and clinical coordination, schedule consults, and liaise with patients and clinical teams.

This role requires a healthcare background, 2–3 years of patient care coordination experience, and proficiency with Microsoft 365 and EMR systems. The position offers a market-competitive salary and comprehensive benefits.