Patient Care Coordinator

Ancora Home Health and Hospice; Anchorage (AK); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) with company matching

Paid time off (22 days earned in first year)

Potential tuition reimbursement

Job summary

Ancora Home Health and Hospice is seeking a full‑time Patient Care Coordinator (PCC) in Anchorage, Alaska. This role involves managing patient intake and insurance verification while ensuring privacy and confidentiality of patient information. The ideal candidate should have 1–2 years of medical office experience, excellent communication skills, and the ability to multitask effectively. Benefits include comprehensive medical coverage, a 401(k) plan with company matching, and generous paid time off.

Qualifications

• 1–2 years of medical office or related experience.
• Valid driver’s license, current auto insurance, and reliable transportation.
• Current CPR certification and negative TB test.

Responsibilities

• Serve as the primary point of contact for referral sources and patients.
• Collect and verify patient and insurance information.
• Maintain accurate, up-to‑date patient records.

Skills

Excellent verbal and written communication skills

Strong time-management and multitasking abilities

Service-oriented mindset

Job description

Job Overview

Full‑time Patient Care Coordinator (PCC) at Ancora Home Health and Hospice. The role supports patients and referral sources by managing intake, insurance verification, authorizations, and information while maintaining strict privacy and confidentiality.

Responsibilities

• Serve as the primary point of contact for referral sources and patients, receiving and processing phone calls.
• Collect essential patient and insurance information, verify coverage and authorizations, and submit required documentation.
• Maintain accurate, up‑to‑date patient records in compliance with privacy regulations.
• Coordinate with internal teams to ensure timely and appropriate care planning.
• Manage multiple tasks in a fast‑paced environment while demonstrating strong attention to detail.

Qualifications

• 1–2 years of medical office or related experience.
• Service‑oriented mindset with a compassionate, caring attitude.
• Excellent verbal and written communication skills.
• Strong time‑management and multitasking abilities.
• Valid driver’s license, current auto insurance, and reliable transportation.
• Clean criminal background check.
• Current CPR certification and negative TB test.

Benefits

• Medical, Dental, Vision coverage.
• 401(k) with company matching (after 6 months).
• Paid time off (22 days earned in first year, plus holidays, sick leave, and personal days).
• Life insurance, accident and critical illness coverage, short‑term and long‑term disability.
• Potential tuition reimbursement and professional development opportunities.
• Employee referral bonus program.

EEO Statement

Ancora Home Health and Hospice is a division of Aegis Healthcare and is committed to fostering an inclusive environment for all employees and maintains a zero tolerance policy for workplace discrimination. PCHHC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.

Salary

$22–$23 per hour