Patient Care Coordination Assistant

adventhealth; Sebring (FL); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Sebring, FL seeks a full-time patient services coordinator to support care teams and coordinate post-acute patient services. The role emphasizes patient interactions, documentation, and adherence to regulatory requirements.

You will work with care managers to arrange transportation, secure authorizations, and document communications, ensuring smooth care transitions and strong patient satisfaction. Equal opportunity employer.

Qualifications

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Skills

Customer service

Care coordination

Office administration

Data entry

Communication

Education

High School Diploma or Equivalent

Tools

EMR system

Job description

AdventHealth in Sebring, FL seeks a full-time patient services coordinator to support care teams and coordinate post-acute patient services. The role emphasizes patient interactions, documentation, and adherence to regulatory requirements.

You will work with care managers to arrange transportation, secure authorizations, and document communications, ensuring smooth care transitions and strong patient satisfaction. Equal opportunity employer.