Patient Care Coordination Assistant

AdventHealth; Palm Coast (FL); On-site; USD 24,000 - 38,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability Insurance

PTO from Day One

403(b) Retirement

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Palm Coast, FL is seeking a part-time care coordination support professional who assists with patient interactions, documents regulatory communications, and coordinates transportation and follow-up appointments with the care team.

The role requires strong clerical skills, proficiency in Microsoft Office, and good interpersonal abilities. Prior medical setting experience and data entry are preferred, with Florida background screening as applicable.

Qualifications

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Responsibilities

• Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
• Collaborates with the Care Managers for patient care coordination needs.
• Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
• Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
• Arranges patient transportation and follow up appointments as requested.
• Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager.
• Other duties as assigned.

Skills

Office suite

Communication skills

Medical terminology

Education

High School Diploma

Tools

Microsoft Excel

Job description

AdventHealth in Palm Coast, FL is seeking a part-time care coordination support professional who assists with patient interactions, documents regulatory communications, and coordinates transportation and follow-up appointments with the care team.

The role requires strong clerical skills, proficiency in Microsoft Office, and good interpersonal abilities. Prior medical setting experience and data entry are preferred, with Florida background screening as applicable.