Patient Care Coordination Assistant

adventhealth; Orlando (FL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Job summary

AdventHealth in Orlando, FL seeks a Patient Services Coordinator to promote excellent customer service through interactions with patients, physicians and care managers. You will coordinate patient care and services, arrange transportation and follow up appointments, and handle regulatory letters under supervision.

Beyond administrative duties, the role requires strong computer skills, clinical vocabulary familiarity, and a high school diploma.

Qualifications

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred]
• Previous data entry experience [Preferred]
• Intermediate to advanced computer skills including Microsoft Office (Word, Outlook, PowerPoint, Excel)

Responsibilities

• Promotes excellent customer service through interactions with patients, physicians, care managers and healthcare team.
• Coordinates patient care and services arrangements under RN or SW Care Manager direction.
• Obtains insurance authorization for post-acute care needs as directed by Care Manager.
• Arranges patient transportation and follow-up appointments.
• Documents delivery of regulatory letters to patients or their representatives per regulations.

Skills

Interpersonal communication

Microsoft Office

Medical terminology

Clerical skills

Education

High School diploma or equivalent

Job description

AdventHealth in Orlando, FL seeks a Patient Services Coordinator to promote excellent customer service through interactions with patients, physicians and care managers. You will coordinate patient care and services, arrange transportation and follow up appointments, and handle regulatory letters under supervision.

Beyond administrative duties, the role requires strong computer skills, clinical vocabulary familiarity, and a high school diploma.