Care Management Assistant ED OBS

adventhealth; Orlando (FL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Job summary

AdventHealth in Orlando, FL seeks a Patient Services Coordinator to promote excellent customer service through interactions with patients, physicians and care managers. You will coordinate patient care and services, arrange transportation and follow up appointments, and handle regulatory letters under supervision.

Beyond administrative duties, the role requires strong computer skills, clinical vocabulary familiarity, and a high school diploma.

Qualifications

• High School Grad or Equiv [Required]
• 1+ office experience [Preferred]
• Previous data entry experience [Preferred]
• Intermediate to advanced computer skills including Microsoft Office (Word, Outlook, PowerPoint, Excel)

Responsibilities

• Promotes excellent customer service through interactions with patients, physicians, care managers and healthcare team.
• Coordinates patient care and services arrangements under RN or SW Care Manager direction.
• Obtains insurance authorization for post-acute care needs as directed by Care Manager.
• Arranges patient transportation and follow-up appointments.
• Documents delivery of regulatory letters to patients or their representatives per regulations.

Skills

Interpersonal communication

Microsoft Office

Medical terminology

Clerical skills

Education

High School diploma or equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

601 E ROLLINS ST

City:

ORLANDO

State:

Florida

Postal Code:

32803

Job Description:

Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team. Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family. Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations. Arranges patient transportation and follow up appointments as requested. Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned.

Status:

Full-Time

Shift:

Days

Knowledge, Skills, and Abilities:

• Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
• Excellent interpersonal and communication skills are required.
• Medical terminology helpful.
• Good public relations/clerical and computer skills.

Education:

• High School Grad or Equiv [Required]

Work Experience:

• 1+ office experience [Preferred]
• 1+ office experience, preferably in a medical setting [Preferred]
• Previous data entry experience [Preferred]

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$17.28 - $27.65

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.