Patient Care Concierge & Tech Aide

Shields Imaging with Central Maine Health, LLC; United States; On-site; USD 23,000 - 40,000; Full time

Job summary

Shields Health Care Group is seeking a Per Diem Patient Care Representative/Tech Aide at Central Maine Medical Center in Lewiston, ME. You will provide exceptional customer service, greet patients, collect copays, explain forms, and support patient flow with accuracy and professionalism.

The role emphasizes HIPAA compliance, teamwork with technologists and radiologists, and reliable data entry. It also involves handling mail, preparing for next day appointments, and addressing patient or doctor

Qualifications

• High School Diploma required.
• CPR certification required.
• Excellent communication and computer skills.
• Attention to detail and fast typing.
• Ability to follow instructions with minimal supervision.

Responsibilities

• Greet patients and collect copay/deductible payments.
• Explain consent forms and assist with iPad check-in.
• Troubleshoot system issues and provide feedback.
• Maintain HIPAA and Patient Privacy compliance.
• Collaborate with technologists and radiologists to ensure smooth patient flow.
• Process outgoing and incoming mail and scheduling communications.

Skills

Excellent communication skills

Computer proficiency

Attention to detail

Typing accuracy

Multitasking

CPR certified

Education

High School Diploma

Job description

Shields Health Care Group is seeking a Per Diem Patient Care Representative/Tech Aide at Central Maine Medical Center in Lewiston, ME. You will provide exceptional customer service, greet patients, collect copays, explain forms, and support patient flow with accuracy and professionalism.

The role emphasizes HIPAA compliance, teamwork with technologists and radiologists, and reliable data entry. It also involves handling mail, preparing for next day appointments, and addressing patient or doctor