Patient Care Concierge & Scheduling Specialist

Socket.dev; Visalia (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Adventist Health Hanford seeks an organized admitting/clerical assistant to support efficient patient processing in an outpatient setting. You will greet patients, manage schedules, handle calls, and assist with billing and records—ensuring a smooth patient flow and high satisfaction.

The role emphasizes accurate data entry, coordination with medical staff, and maintaining orderly department operations. Candidates with a High School diploma and preferred related degree are encouraged to apply.

Qualifications

• Education and Work Experience: High School Education/GED or equivalent preferred.
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred.
• Excellent communication with patients and visitors; ability to handle multiple lines and inquiries.

Responsibilities

• Greets and directs patients and visitors; notifies appropriate personnel of arrivals.
• Answers multiple phone lines and intercom; manages scheduling and appointments.
• Processes physicians' orders and admissions/discharges; maintains patient charts and department records.
• Obtains billing/insurance information and supports in scheduling and patient demographic data collection.
• Maintains waiting areas, supports department meetings and special projects as needed.
• Performs other job-related duties as assigned.

Skills

Communication

Phone etiquette

Clerical skills

Education

High School or GED

Associate/Technical degree (business/healthcare/CS)

Job description

Adventist Health Hanford seeks an organized admitting/clerical assistant to support efficient patient processing in an outpatient setting. You will greet patients, manage schedules, handle calls, and assist with billing and records—ensuring a smooth patient flow and high satisfaction.

The role emphasizes accurate data entry, coordination with medical staff, and maintaining orderly department operations. Candidates with a High School diploma and preferred related degree are encouraged to apply.