Patient Access & Administrative Specialist

Adventist Health; Moorpark (CA); On-site; USD 34,000 - 42,000; Full time

Job summary

Adventist Health in Moorpark, CA is seeking an Assistant to coordinate admitting and clerical duties for outpatient scheduling and patient services. The role focuses on timely processing, chart creation, and clear communication with patients and visitors to promote satisfaction and high-quality care.

The position requires strong organizational skills and provides support for department meetings, records maintenance, billing information handling, and scheduling ancillary programs.

Qualifications

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred

Responsibilities

• Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately.
• Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts.
• Provides clerical support for departmental meetings, projects and activities as needed.
• Completes and forwards all required information, charts, records, documents as requested.
• Requests previous patient records from medical records as needed.
• Maintains department records, reports, statistics.
• Orders and maintains an adequate inventory of all office supplies and equipment.
• Identifies current status of patient's insurance, as well as range of benefits.
• Identifies and collects co-payments and limits of services for all patients.
• Provides appropriate forms to billing and other departments.
• Assists with maintenance of hospital forms.
• Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones.
• Helps schedule patient appointments.
• Obtains all necessary billing, insurance and other demographic information.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation.
• Obtains all necessary billing, insurance and other demographic information.
• Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized.
• Communicates with those waiting.
• Monitors panels for alarms and reports to appropriate department.
• Provides coverage and/or assistance when necessary to maintain quality standards of the department.
• Compiles information for reports, manuals, handouts and meetings as needed.
• Provides clerical support for department meetings and departmental activities.
• Assists with research and provides administrative support to special projects.
• Performs other job-related duties as assigned.

Education

High School Education/GED

Associate’s/Technical Degree

Job description

Adventist Health in Moorpark, CA is seeking an Assistant to coordinate admitting and clerical duties for outpatient scheduling and patient services. The role focuses on timely processing, chart creation, and clear communication with patients and visitors to promote satisfaction and high-quality care.

The position requires strong organizational skills and provides support for department meetings, records maintenance, billing information handling, and scheduling ancillary programs.