Patient Care Concierge & Scheduling Specialist

Taleo; Greensburg (Westmoreland County); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Paid training

Health benefits

401(k) savings plan

Education reimbursement

Job summary

UnitedHealth Group seeks an Associate Patient Care Coordinator to support patient registration and insurance verification in a full-time hospital front-office setting in Greensburg, PA. The role includes training on the job and may require overtime to cover shifts.

Responsibilities cover patient check-in, data entry, referrals, and financial discussions with patients while maintaining compassionate service standards.

Qualifications

• High School Diploma or GED required.
• At least 1 year in customer service or similar role using a computer and phone.
• Willing to work overtime, weekends or holidays as needed.

Responsibilities

• Register patients and collect demographics and verify insurance.
• Use computer systems to enter and verify patient data in real time.
• Process referrals, pre-certification, pre-determination, and authorizations as required.
• Collect co-pays and explain out-of-pocket costs to patients.
• Answer patient and caregiver inquiries with compassion.

Skills

Customer service

Computer literacy

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group seeks an Associate Patient Care Coordinator to support patient registration and insurance verification in a full-time hospital front-office setting in Greensburg, PA. The role includes training on the job and may require overtime to cover shifts.

Responsibilities cover patient check-in, data entry, referrals, and financial discussions with patients while maintaining compassionate service standards.