Patient Care Concierge & Medical Front Desk

Beacon Health System; Battle Creek (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Beacon Health System is seeking a customer service oriented professional to provide administrative and clerical support in a medical setting. You will greet patients, verify demographics, and manage scheduling and documentation in a fast-paced environment.

Responsibilities include processing charges, collecting co-pays, and reconciling daily deposits, while ensuring accurate records and seamless patient flow. A high school diploma or equivalent (or 1 year of related experience) is required.

Qualifications

• High school diploma or equivalent required or 1 year of relevant experience.
• Note: professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Completes medical record release requests and schedules/confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Clerical work

Administrative support

Medical office

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Job description

Beacon Health System is seeking a customer service oriented professional to provide administrative and clerical support in a medical setting. You will greet patients, verify demographics, and manage scheduling and documentation in a fast-paced environment.

Responsibilities include processing charges, collecting co-pays, and reconciling daily deposits, while ensuring accurate records and seamless patient flow. A high school diploma or equivalent (or 1 year of related experience) is required.