Front Desk & Client Services Coordinator

All Hands On Physical Therapy PC; New York (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare service provider in New York is looking for a Receptionist to manage phone calls, organize appointments, and assist clients with billing inquiries. The ideal candidate will ensure a smooth flow of communication and information within the office. Responsibilities include directing visitors and maintaining accurate customer records. Applicants should be courteous and efficient, capable of handling insurance authorizations.

Responsibilities

• Making appointments for all staff or for specific employees, such as executives.
• Processing bills and helping clients or customers if they have any questions about their charges.
• Organizing files for billing, customer and client records, etc.
• Directing visitors to the correct office.
• Responding to all customer inquiries in a polite and timely manner.
• Sending needed authorization to insurances and keeping track of all authorizations.

Job description

A healthcare service provider in New York is looking for a Receptionist to manage phone calls, organize appointments, and assist clients with billing inquiries. The ideal candidate will ensure a smooth flow of communication and information within the office. Responsibilities include directing visitors and maintaining accurate customer records. Applicants should be courteous and efficient, capable of handling insurance authorizations.