Patient Care Concierge: Check-In, Scheduling & Support

sentara; Broadway (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Adoption, Fertility and Surrogacy Reim

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Disability & Life Insurance

Job summary

Sentara Timber Way Health Center in Broadway, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/check-out, and coordinating appointments in a day-time schedule.

Responsibilities include collecting co-pays, handling requests for medical records, answering phones, and greeting patients and visitors warmly. Requires a High School Diploma; customer service experience preferred.

Qualifications

• High School Diploma (Required)
• Customer service experience (Preferred)

Responsibilities

• Register new and current patients at the site.
• Complete check-in and check-out including collection of co-pays.
• Schedule appointments and request medical records.
• Answer telephone calls and greet patients and visitors with a smile.

Skills

Customer service

Registration

Appointment scheduling

Medical office

Education

High School Diploma

Job description

Sentara Timber Way Health Center in Broadway, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/check-out, and coordinating appointments in a day-time schedule.

Responsibilities include collecting co-pays, handling requests for medical records, answering phones, and greeting patients and visitors warmly. Requires a High School Diploma; customer service experience preferred.