Patient Care Communications Coordinator

Mission Health; Highlands (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support & counseling

Paid time off & family leave

401(k) match and retirement resources

Job summary

Highlands-Cashiers Hospital, part of Mission Health and an operating division of HCA Healthcare, is seeking a Health Unit Coordinator. You will serve as the central communication hub, coordinating with patients, families, staff and physicians to ensure timely updates and smooth unit flow.

The role emphasizes accurate records, physician order entry, and safeguarding patient information while maintaining a clean, safe, and well-stocked environment.

Qualifications

• High school diploma or equivalent.
• Courses in medical terminology preferred; comparable experience considered.
• No experience required.
• Typing or computer skills preferred.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Skills

Typing

Computer literacy

Education

High school graduate or equivalent

Job description

Highlands-Cashiers Hospital, part of Mission Health and an operating division of HCA Healthcare, is seeking a Health Unit Coordinator. You will serve as the central communication hub, coordinating with patients, families, staff and physicians to ensure timely updates and smooth unit flow.

The role emphasizes accurate records, physician order entry, and safeguarding patient information while maintaining a clean, safe, and well-stocked environment.