Health Unit Coordinator

Mission Health; Highlands (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, prescription, dental, vision

Wellbeing support & counseling

Paid time off & family leave

401(k) match and retirement resources

Job summary

Highlands-Cashiers Hospital, part of Mission Health and an operating division of HCA Healthcare, is seeking a Health Unit Coordinator. You will serve as the central communication hub, coordinating with patients, families, staff and physicians to ensure timely updates and smooth unit flow.

The role emphasizes accurate records, physician order entry, and safeguarding patient information while maintaining a clean, safe, and well-stocked environment.

Qualifications

• High school diploma or equivalent.
• Courses in medical terminology preferred; comparable experience considered.
• No experience required.
• Typing or computer skills preferred.

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Skills

Typing

Computer literacy

Education

High school graduate or equivalent

Job description

Do you have the career opportunities as a Health Unit Coordinator you want with your current employer? We have an exciting opportunity for you to join Highlands-Cashiers Hospital which is part of the nation’s leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

Role Summary: Provides excellent customer service and service recovery. Responsible for effective and professional communication via telephone, patient call bells and face to face interactions with patients, families, visitors and staff. The Health Unit Coordinator is the hub of communication for the safety of the patient. Effectively multitasks which includes answering call lights, answering phones, maintains accurate computer skills, etc. Assists with unit projects.

Your responsibilities will include:

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

What qualifications you will need:

• Required Education: High school graduate or equivalent
• Preferred Education: Courses in medical terminology preferred. Comparable experience and skills also considered.
• Required License: None
• Preferred License: None
• Required Experience: No experience required
• Preferred Experience: Previous experience typing or with computers preferred

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

Highlands-Cashiers Hospital, a member of Mission Health, an operating division of HCA Healthcare, is a community hospital serving Macon, Jackson and the surrounding counties. Located on Highway 64 between the towns of Highlands and Cashiers, the hospital offers 24/7 emergency care, acute inpatient care, rehabilitation, as well as long-term care through Eckerd Living Center. Highlands-Cashiers Hospital has 24 beds for acute care services and 80 beds in the Eckerd Living Center. Ambulatory services are also available, including therapy services and primary care practices serving both Highlands and Cashiers.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.