Patient Care Assistant I: Front Desk & Clinical Support

CHRISTUS Health; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health is seeking a patient-focused associate to support front office and clinical workflows in a busy clinic setting. The role involves greeting patients, registering information, scheduling visits, and coordinating communications between patients and providers.

The position requires basic medical knowledge, strong customer service skills, and adherence to clinical protocols while contributing to a smooth patient care experience.

Qualifications

• High school diploma or GED required.
• Two years of relevant work experience in lieu of diploma.
• Enrollment in or recent completion of a healthcare-related program (e.g., Medical Assistant, Nursing Assistant, EMT).

Responsibilities

• Greet patients in person and by phone professionally.
• Register patients and verify demographic/insurance information.
• Schedule appointments, tests, and referrals per clinic protocols.
• Document interactions, test results, and care activities in the EMR.
• Assist with patient care activities and coordinate follow-up services.

Skills

Customer service

Communication

Education

High School Diploma or GED

Healthcare program enrollment

Job description

CHRISTUS Health is seeking a patient-focused associate to support front office and clinical workflows in a busy clinic setting. The role involves greeting patients, registering information, scheduling visits, and coordinating communications between patients and providers.

The position requires basic medical knowledge, strong customer service skills, and adherence to clinical protocols while contributing to a smooth patient care experience.