Patient Care and Office Coordinator

Blue Door Talent Development; Dublin (OH); On-site; USD 28,000 - 33,000; Full time

Job summary

Blue Door Talent Development is seeking a dependable Patient Care and Office Coordinator for a growing medical practice in Dublin, Ohio. The role combines front-desk duties with patient service, clinical support, care coordination, and practice operations.

Responsibilities include patient check-in/out, appointment scheduling, referrals, billing inquiries, and EMR management. A strong communicator with healthcare experience will thrive in this on-site role with growth opportunities.

Qualifications

• Experience in a medical office or healthcare setting is preferred.
• EMR/EHR system experience is preferred.
• Basic understanding of medical billing and health insurance.
• Strong communication, organizational, and computer skills.
• Comfortable handling payment transactions and discussing balances.

Responsibilities

• Check patients in/out, schedule appointments, answer phones, and coordinate referrals and follow-ups.
• Prepare patient rooms, support patient flow, and keep clinical supplies stocked.
• Collect copays and balances, post payments in EMR, and handle basic billing/insurance inquiries.
• Maintain patient records, track inventory, and ensure HIPAA-compliant operations.
• Communicate professionally with referring providers and community partners to support growth.

Skills

Medical office experience

Billing & payments

Communication skills

Organizational skills

Bilingual (nice to have)

Tools

EMR/EHR systems

Job description

Schedule: Monday-Friday, 8:30 AM-5:00 PM (35-40 hrs/week)

Pay: $20-$24/hour (Starts at $20/hr, with a 90-day performance review and raise potential)

About the Role

On behalf of our client, a growing medical practice in Dublin, Ohio, we are seeking a dependable, organized, and detail-oriented Patient Care and Office Coordinator. This role extends beyond front-desk duties to encompass patient service, clinical support, care coordination, and practice operations.

Key Responsibilities

• Patient Services & Care: Check patients in/out, schedule appointments, answer phones, and coordinate referrals, testing, and follow-up care.
• Clinical Support: Prepare patient rooms, assist with patient flow, and keep clinical supplies stocked and organized.
• Billing & Payments: Collect copays/balances with high accuracy, post payments in EMR, and handle basic billing/insurance inquiries.
• Operations & EMR: Maintain patient records, track inventory, adhere to HIPAA guidelines, and ensure smooth office operations.
• Relationship Building: Communicate professionally with referring providers and community partners to support practice growth.

Qualifications

Previous medical office, medical assisting, or healthcare experience strongly preferred.

EMR/EHR system experience preferred.

Basic understanding of medical billing and health insurance.

Strong communication, organizational, and computer skills.

Comfortable handling payment transactions and discussing balances.

Bilingual fluency is a plus (not required).

Why Consider This Opportunity?

Our client is actively expanding their healthcare services and team in the local community. For motivated candidates seeking long-term professional growth, this position provides a clear pathway to advance alongside the practice as new providers and office locations are added.