Clinical Care Assistant

University Otolaryngologists; North Carolina; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Med/Dental/Vision

Paid Personal Time

Paid Holidays

401K

Paid STD/LTD/Life

Job summary

University Otolaryngologists is seeking a Clinical Care Assistant to join our medical office team. Responsibilities include greeting patients, taking vitals, rooming patients, documenting in the medical record, and ensuring clean exam rooms and instruments.

You will also answer phones, manage EMR alerts, and assist physicians during procedures. The role requires excellent communication skills, familiarity with practice management software, and adherence to HIPAA/OSHA standards.

Qualifications

• Minimum of 1 year experience in a medical office environment.
• Excellent oral and written communication skills.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.

Responsibilities

• Greet patients, take vitals as needed, room the patient and document chief complaint.
• Complete chart documentation and manage EMR desktop and alerts.
• Clean exam rooms and instruments per protocol; maintain clean work area.
• Answer phones and return patient calls in a timely manner; route faxes and test results.
• Assist physicians during procedures and provide discharge instructions/education to patients.

Skills

Communication skills

Oral and written communication

HIPAA privacy & security

OSHA awareness

Tools

Practice management software

Timekeeping software

EHR packages

Microsoft Office

Job description

Description

Summary of Duties:

Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls in a timely manner.

Locations:

Float Coverage - Dublin, Westerville, Grove City & East Broad

Essential Functions:

• Appropriately documents patient’s chief complaint in medical record.
• Verify all test results are ready for the physician.
• Clean instruments per protocol and maintain clean work area.
• Assists in tracking medical and office supplies.
• Distributes/Routes faxes, test results, referral letters, etc. as necessary.
• Answer incoming phone calls and returns patient calls in a timely manner.
• Manages EMR desktop and alerts/flags.
• Assist physicians during procedures.
• Prepare and date sterile kits per protocol
• Provides discharge instruction/education to patients. Reviews handouts with patients.

If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Care Assistant opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.

Competitive Pay & Benefits:

• Med/Dental/Vision
• Paid Personal Time
• Paid Holidays
• 401K
• Paid STD/LTD/Life

Work Environmental:

Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required

PM20

Requirements

Skills/Experience:

• A minimum of 1 year experience in a medical office environment desired.
• Excellent oral and written communication skills required.
• Knowledge of practice management software, timekeeping software and EHR packages.
• Knowledge of Microsoft Office software required.
• Adheres to all HIPAA privacy and security regulations and guidelines.
• Must be aware of and comply with all OSHA standards and guidelines.