Patient Care Advocate

Pyramid Consulting, Inc; Cleveland (OH); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a Patient Care Advocate for a remote contract position. The role involves conducting outreach to close care gaps, scheduling appointments, and engaging with members and providers. Candidates should have a healthcare-related degree and customer service experience.

Benefits

Health insurance (medical, dental, vision)

401(k)

Paid sick leave

Qualifications

• 2+ years experience in quality/healthcare.
• Self-motivated and comfortable engaging with members and providers.

Responsibilities

• Conduct outreach to close HEDIS care gaps by scheduling appointments.
• Educate members on benefits and coordinate care.
• Outbound call role with occasional provider office visits.

Skills

Customer service

Education

Bachelor’s degree in a healthcare-related field

Tools

Excel

Job description

Immediate need for a talented Patient Care Advocate. This is a 03+ Months Contract opportunity with long-term potential, located in Cleveland, Columbus, Toledo, Findlay, Athens, Cambridge, Lima, or Bowling Green, OH (Remote). Please review the job description below and contact me ASAP if interested.

Job ID: 25-71603

Pay Range: $25 - $28/hour + Mileage Reimbursement. Employee benefits include health insurance (medical, dental, vision), 401(k), and paid sick leave (depending on work location).

Key Responsibilities:

1. Location: Remote (Must be near Cleveland, Columbus, Toledo, Findlay, Athens, Cambridge, Lima, or Bowling Green, OH).
2. The Patient Care Advocate (PCA) conducts outreach to close HEDIS care gaps by scheduling appointments, educating members on benefits, and coordinating care.
3. This is a remote, outbound call role with occasional provider office visits.
4. Candidates must be self-motivated, proficient in Excel, and comfortable engaging with members and providers.

Key Requirements and Technology Experience:

1. Skills: Customer service.
2. 2+ years experience in quality/healthcare.
3. Provider engagement.
4. Bachelor’s degree in a healthcare-related field or equivalent experience.

Our client is a leading Healthcare Industry. We are currently interviewing to fill this and other similar contract positions. If interested, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any characteristic protected by law.

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