Patient Care Admin: Medical Support Assistant

The Indian Health Service; Shiprock (NM); On-site; USD 37,000 - 48,000; Full time

Job summary

The Indian Health Service at Northern Navajo Medical Center, Division of Nursing, Medical-Surgical Branch, seeks a Medical Support Assistant to provide frontline patient services and essential administrative support. You will welcome patients, direct calls, and assist during emergencies, while maintaining accurate logs and coordinating with clinical staff.

Responsibilities include scheduling, updating patient data, printing documents, and generating reports.

Qualifications

• Administrative support experience in a clinical or office setting.
• Familiarity with medical terminology and patient records.
• Ability to prepare formal documents with proper grammar and formatting.

Responsibilities

• Greet patients and visitors, direct calls, escort patients, and assist during emergencies and walk-ins.
• Schedule appointments, update patient information, and process documents using computer systems.
• Route requisitions, deliver specimens, retrieve test results, and coordinate referrals and follow-ups.

Skills

Administrative support

Clerical tasks

Medical terminology

Scheduling appointments

Tools

Word processing

Scheduling systems

Job description

The Indian Health Service at Northern Navajo Medical Center, Division of Nursing, Medical-Surgical Branch, seeks a Medical Support Assistant to provide frontline patient services and essential administrative support. You will welcome patients, direct calls, and assist during emergencies, while maintaining accurate logs and coordinating with clinical staff.

Responsibilities include scheduling, updating patient data, printing documents, and generating reports.