Patient Billing Representative

Select Medical; United States; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off and Extended Illness Day

Health, Dental, and Vision Insurance

Life Insurance

Prescription coverage

401(k) retirement plan with company 2x

No Required Weekends

Job summary

Select Medical is seeking a Patient Billing Representative to join our team in the United States. The role handles daily billing processes to ensure timely and accurate claims across commercial and Medicare accounts.

The position requires a high school diploma or equivalent and at least one year of customer service experience. Strong computer skills, multitasking ability, and experience in healthcare billing are preferred.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience – Retail/Hospitality/Banking/Healthcare.
• Healthcare billing experience preferred; Computer Skills; Microsoft Office: Outlook, Word, and Excel; Ability to multitask; Good interpersonal skills including face-to-face, verbal, electronic, and telephonic.

Responsibilities

• Reviews admission documents and verifies information in HMS against admission forms.
• Processes the daily billing, ensuring claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy.
• For Medicare accounts, bills MSP accounts and follows up until finalized.
• Resolves late charges per Late Charge Policy.
• Verifies insurance company receipt of bill within 10 days of billed date.
• Follows up weekly on billed accounts for 35 days post-bill date or until payment.
• Reviews billing reports and communicates issues to facility staff and management.
• Documents HMS activity in patient accounts accurately.
• Communicates issues identified with insurance carriers to billing and collection staff.
• Supports Select Medical mission and values within the CBO and organization.
• Performs additional duties/projects as assigned by CBO management.

Skills

Customer service

Multitask

Interpersonal skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Patient Billing Representative

Pay starting at $17.50/hr

What do you get working for Select Medical?

• Career Advancement opportunities when meeting the metrix
• Competitive benefits and PTO
• Eligible for referral bonuses and performance bonuses
• Thorough orientation program
• Team-oriented, fast-paced environment

What are we looking for?

• Can you multitask effectively in a fast-paced environment?
• Do you have strong computer skills, including Microsoft Office and research tools?
• Is your work history stable, with long-term roles and minimal unexplained gaps?
• Do you have experience in healthcare or supporting patients from a billing or administrative background?
• Are you able to prioritize tasks and manage competing deadlines?

The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem-solving known issues.

Responsibilities

• Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms.
• Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts.
• For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized.
• Resolves late charges in accordance with the Late Charge Policy.
• Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date.
• Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first.
• Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports.
• Accurately documents HMS on any and all activity completed in a patient account.
• Communicates with billing and collection staff issues that are identified with insurance carriers.
• Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization.
• Performs any additional duties and projects as assigned by the CBO management team.

Qualifications

Required:

• High school diploma or equivalent required.
• One year of customer service experience – Retail/Hospitality/Banking/Healthcare

Preferred:

• Healthcare billing experience preferred.
• Computer Skills
• Microsoft Office: Outlook, Word, and Excel.
• Ability to work with multiple programs simultaneously.
• Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
• Professional Skills:
• Accuracy and attention to Detail
• Organized
• Good time management skills in order to meet deadlines.
• Ability to multitask
• Ability to work independently and as part of team to reach a mutually established goals.
• Flexible and open to change
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Previous experience in metrics based role, where production/quality standards are upheld.

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• No Required Weekends

Working Conditions/Physical Demands:

• Office Environment
• Sitting for extended periods of time
• Ability to lift weight up to 35 lbs.

Equal Opportunity Employer/including Disabled/Veterans