Patient Billing Representative

Select Medical; Camp Hill (Cumberland County); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Orientation program

Paid Time Off

Health, Dental, Vision Insurance

Life insurance

401(k) with company match

No weekends

Referral bonuses

Performance bonuses

Job summary

Select Medical is seeking a Patient Billing Representative, Level 1, to handle the daily billing process and ensure accurate claims. The role emphasizes multitasking, strong computer skills, and maintaining confidentiality in a fast-paced healthcare environment.

The position offers orientation, PTO, health and vision insurance, life insurance, a 401(k) with company match, and opportunities for referral and performance bonuses. Starting pay is $17.50 per hour with no weekends required.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service experience – Retail/Hospitality/Banking/Healthcare.

Responsibilities

• Reviews admission documents and verifies information in HMS.
• Processes daily billing and ensures claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirements for accuracy.
• For Medicare accounts, bills MSP accounts and follows up until finalized.
• Resolves late charges per policy.
• Verifies insurance company receipt of bill within 10 days of billed date.
• Weekly follow-up on billed accounts for 35 days post-bill date or until payment is issued.
• Documents HMS activity in patient accounts accurately.
• Communicates issues to billing and collection staff.
• Performs duties and projects as assigned by CBO management.

Skills

Multitask

Customer service

Time management

Organization

Communication skills

Education

High school diploma

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Overview

Patient Billing Representative

Pay starting at $17.50/hr

What do you get working for Select Medical?

• Career Advancement opportunities when meeting the metrix
• Competitive benefits and PTO
• Eligible for referral bonuses and performance bonuses
• Thorough orientation program
• Team-oriented, fast-paced environment

What are we looking for?

• Can you multitask effectively in a fast-paced environment?
• Do you have strong computer skills, including Microsoft Office and research tools?
• Is your work history stable, with long-term roles and minimal unexplained gaps?
• Do you have experience in healthcare or supporting patients from a billing or administrative background?
• Are you able to prioritize tasks and manage competing deadlines?

The Patient Billing Representative, Level 1 is responsible for the daily billing process to ensure that payors are receiving accurate and timely claims. They are responsible for completing projects and problem-solving known issues.

Responsibilities

• Reviews admission documents and verifies that information in HMS is consistent with the information on the admission forms.
• Processes the daily billing, assuring that all claims are billed within 24 hours of placement into the clearinghouse database.
• For Commercial accounts, compares HMS to Insurance Contract Requirement for accuracy utilizing all contract tools at admission, discharge and set intervals for in-house accounts.
• For Medicare accounts, bills Medicare Secondary Payor (MSP) accounts identified on MSP spreadsheet and follows up on the accounts until they are finalized.
• Resolves late charges in accordance with the Late Charge Policy.
• Verifies, utilizing website and/or phone, that the insurance company is in receipt of the bill no later than 10 days after the billed date.
• Follows up weekly on billed accounts for 35 days post-bill date or until payment is issued, whichever is first.
• Reviews various billing reports and communicates to appropriate facility staff and management any identified issues on the reports.
• Accurately documents HMS on any and all activity completed in a patient account.
• Communicates with billing and collection staff issues that are identified with insurance carriers.
• Supports the mission/core values and direction of Select Medical both within the CBO and throughout the organization.
• Performs any additional duties and projects as assigned by the CBO management team.

Qualifications

Required:

• High school diploma or equivalent required.
• One year of customer service experience – Retail/Hospitality/Banking/Healthcare

Preferred:

• Healthcare billing experience preferred.
• Computer Skills
• Microsoft Office: Outlook, Word, and Excel.
• Ability to work with multiple programs simultaneously.
• Good interpersonal skills including: face-to-face, verbal, electronic, and telephonic.
• Professional Skills:
• Accuracy and attention to Detail
• Organized
• Good time management skills in order to meet deadlines.
• Ability to multitask
• Ability to work independently and as part of team to reach a mutually established goals.
• Flexible and open to change
• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management
• Previous experience in metrics based role, where production/quality standards are upheld.

Additional Data

Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

• An extensive and thorough paid orientation program.
• Paid Time Off (PTO) and Extended Illness Days (EID).
• Health, Dental, and Vision Insurance; Life insurance; Prescription coverage.
• A 401(k) retirement plan with company match.
• No Required Weekends

Working Conditions/PhysicalDemands:

• Office Environment
• Sitting for extended periods of time
• Ability to lift weight up to 35 lbs.

Equal Opportunity Employer/including Disabled/Veterans