Patient Billing & Refunds Supervisor

Atrium Health; Charlotte (NC); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plans

Job summary

Advocate Health in Charlotte, NC seeks a Patient Accounting Supervisor to manage the department's billing, processing and collections, overseeing refunds and month-end reconciliations to the General Ledger. You will coordinate the activity of personnel in the assigned area, participate in hiring and training, and liaise with third parties, consultants, and patients to resolve denials and refunds.

This is a full-time, on-site role within a large health system.

Qualifications

• High School Diploma or GED required; Bachelor's Degree preferred.
• Patient Accounting experience required.
• Experience with refund processing and month-end reconciliations.

Responsibilities

• Assists with hiring, training, annual performance appraisals, and disciplinary action (if necessary) for all assigned employees.
• Reviews assignments and delegates tasks to appropriate personnel. Monitors performance to ensure accuracy and timeliness of completion.
• Coordinates as a liaison within department, third parties, consultants, and/or patients. Delegates necessary assignments to appropriate personnel. Prepares appropriate denials for refunds to third party payers.
• Manages refund processing to include approving refunds within approved amounts, reviewing letter requests for refunds, timely processing of review of refund and offsets to the HCFM/BHIS System.
• Maintains records of Reconciliations to the Refund/Transfer Clearing as well as the quarterly refund Reports to the State in-house yearly and to storage for 7 years.
• Prepares the Refund and Transfer Clearing Reconciliations in a timely manner each month end. Ensures corrections are made appropriately. Assists with reports for the department.
• Demonstrates sound judgment and discretion relating to efficient operation of departmental functions.

Skills

People management

Attention to detail

Analytical thinking

Communication

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

HCFM/BHIS System

Job description

Advocate Health in Charlotte, NC seeks a Patient Accounting Supervisor to manage the department's billing, processing and collections, overseeing refunds and month-end reconciliations to the General Ledger. You will coordinate the activity of personnel in the assigned area, participate in hiring and training, and liaise with third parties, consultants, and patients to resolve denials and refunds.

This is a full-time, on-site role within a large health system.