Patient Billing & Records Clerk

bannerhealth; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Banner Health in Mesa, Arizona is seeking a Support Clerk to assist the Central Services billing, collections and payor unit teams within Patient Financial Services. The role focuses on accurate completion of tasks that expedite the billing process and improve customer service.

The position handles mail outs, scanning, printing medical records, and paper-based requests, with a 6:30am–3:00pm schedule, Monday–Friday, at Banner Health Corporate Mesa, 525 W. Brown Rd.

Qualifications

• High school diploma or GED or equivalent working knowledge.
• Valid driver's license and be eligible for coverage under the company auto insurance policy.
• Excellent organization, customer services and critical thinking skills, as well as excellent communication and human relation skills.
• Accurate keyboarding and ten key data entry skills; proficient in common office software.

Responsibilities

• Evaluate, sort, and distribute all billing statements and attachments to payor units in a timely manner.
• Update Patient Accounting system with notations reflecting Mail Outs, Faxes, and Patient Statements.
• Sort and distribute reports and correspondence to payor units; perform mail-out functions for primary/secondary claims.
• Obtain, maintain, and distribute information requested by payors for reimbursement.
• Retrieve payment and transfer documents posted through Cash Posting Department in a timely manner.
• Create spreadsheets and reports from databases to provide statistical data.
• Deliver mail and interoffice supply shipments.
• Work under regular supervision serving internal and external customers.

Job description

Banner Health in Mesa, Arizona is seeking a Support Clerk to assist the Central Services billing, collections and payor unit teams within Patient Financial Services. The role focuses on accurate completion of tasks that expedite the billing process and improve customer service.

The position handles mail outs, scanning, printing medical records, and paper-based requests, with a 6:30am–3:00pm schedule, Monday–Friday, at Banner Health Corporate Mesa, 525 W. Brown Rd.