Patient Billing & Insurance Specialist

Crawford Memorial Hospital; Robinson, Northern (IL, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Crawford Memorial Hospital is seeking an Account Rep to provide outstanding customer service and perform clerical duties related to insurance and patient payments. You will review billing errors, post payments, and help patients with payment plans while ensuring accurate account history.

Ideal candidates have 1+ year in healthcare billing or office settings, solid Excel/Outlook skills, and strong communication abilities to interact with patients and team members.

Qualifications

• Strong interpersonal, organizational and time management skills.
• Excellent written and verbal communication skills.
• Knowledge of criteria for Medicare, Medicaid, HMO and private insurance.

Responsibilities

• Provides outstanding customer service while handling clerical duties related to insurance and patient payments.
• Posts insurance payments and explains billing processes to patients.
• Reviews billing errors, sets up payment plans, and follows up on accounts to meet department standards.

Job description

Crawford Memorial Hospital is seeking an Account Rep to provide outstanding customer service and perform clerical duties related to insurance and patient payments. You will review billing errors, post payments, and help patients with payment plans while ensuring accurate account history.

Ideal candidates have 1+ year in healthcare billing or office settings, solid Excel/Outlook skills, and strong communication abilities to interact with patients and team members.