Patient Billing & Insurance Specialist

Conway Regional Health System; Conway (AR); On-site; USD 35,000 - 48,000; Full time

Job summary

Conway Regional Health System is seeking a Patient Account Representative to assist patients with all aspects of their bill and health insurance claims. This role focuses on clear communication and accurate information delivery. The position emphasizes customer service, attention to detail, and teamwork within the hospital's revenue cycle.

Prior healthcare or customer service experience is preferred. Strong problem-solving skills and compassion for patients are valued as they navigate complex

Qualifications

• Must have high school diploma or equivalent or higher.
• Two years of healthcare or customer service experience preferred.

Responsibilities

• Assist patients with all aspects of their bill and health insurance claims.

Skills

Customer service

Healthcare experience

Education

High school diploma or equivalent

Job description

Conway Regional Health System is seeking a Patient Account Representative to assist patients with all aspects of their bill and health insurance claims. This role focuses on clear communication and accurate information delivery. The position emphasizes customer service, attention to detail, and teamwork within the hospital's revenue cycle.

Prior healthcare or customer service experience is preferred. Strong problem-solving skills and compassion for patients are valued as they navigate complex