Patient Billing & Insurance AR Specialist

Universal Health Services; Savannah (GA); On-site; USD 25,000 - 39,000; Full time

Job summary

Coastal Harbor Health Systems, a Savannah, GA hospital network, is seeking a Patient Account Rep to manage hospital payments and insurance billing. The role requires strong Excel skills, experience with Explanation of Benefits, and knowledge of insurance and accounts receivable processes. Saturday work is required.

Ideal candidates will handle patient billing inquiries, follow up with payors, and coordinate denials with Utilization Review while maintaining accuracy and timely cash collection.

Qualifications

• Minimum of a Bachelor's Degree in Accounting or Finance.
• 2+ years healthcare insurance billing experience.
• Strong Excel proficiency.

Responsibilities

• To ensure the collection of payments due to the hospital in a timely and accurate manner.
• Follow up with insurance payors to ensure correct and timely processing and payment of claims.
• Utilize inpatient and outpatient Billing Balance Report daily to enter initial follow up date.
• Review cash receipts log daily and follow up on claims that were processed incorrectly.
• Coordinate third party denial information with Utilization Review department.
• Write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments.
• Review all mail and determine steps necessary to resolve patient concern.
• Coordinate medical records requests from insurance company

Skills

Excel experience

Explanation of Benefits

Insurance and AR

Education

Bachelor's Degree in Accounting or Finance

Job description

Coastal Harbor Health Systems, a Savannah, GA hospital network, is seeking a Patient Account Rep to manage hospital payments and insurance billing. The role requires strong Excel skills, experience with Explanation of Benefits, and knowledge of insurance and accounts receivable processes. Saturday work is required.

Ideal candidates will handle patient billing inquiries, follow up with payors, and coordinate denials with Utilization Review while maintaining accuracy and timely cash collection.