Patient Account Representative

Talentify; Savannah (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Coastal Harbor Health Systems in Savannah, GA, is seeking a Patient Account Representative to manage hospital receivables and ensure timely payments.

The role requires strong Excel skills, experience with Explanation of Benefits, and familiarity with insurance billing and AR processes. This position includes occasional Saturday work to support month-end closures.

Qualifications

• Experience in healthcare insurance billing.
• Bachelor’s degree in Accounting or Finance.
• Proven Excel proficiency for data entry and reporting.

Responsibilities

• Ensure timely and accurate collection of hospital payments.
• Follow up with insurance or third-party payers for claims processing and payment.
• Enter follow-up dates using Billing Balance Reports daily.
• Review cash receipts and address incorrectly processed claims.
• Coordinate denial information with Utilization Review.
• Write off adjustments with correct transaction codes.
• Review mail and resolve patient concerns.
• Coordinate medical records requests from insurers.

Skills

Excel

Explantation of Benefits

Insurance and Accounts Receivable

Saturday work

Education

Bachelor's Degree in Accounting or Finance

Job description

Responsibilities

Coastal Harbor Health Systems is currently seeking a qualified Patient Account Rep

Coastal Harbor Health System is comprised of a 114-bed hospital for children and adolescents, providing both short- and long-term inpatient care, and a 50 bed inpatient hospital serving men and women, ages 18 and up. We offer compassionate patient care to those who need it the most, serving not only local patients, but also those located across the country. Our hospitals are conveniently located in beautiful, historic Savannah, GA in a quiet setting that provides unparalleled anonymity and privacy, enabling patients to concentrate on treatment.

The ideal candidate must have:

Experience in Excel

Experience in Explantation of Benefits

Experience in Insurance and Account Recieveables

This position requires working on Saturday out the month.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To ensure the collection of payments due to the hospital in a timely and accurate manner.
• Follow up with insurance company or third party payor to ensure correct and timely processing and payment of claims or third party payor to ensure correct and timely processing and payment of claims.
• Utilize inpatient and outpatient Billing Balance Report daily to enter initial follow up date.
• Review cash receipts log daily and follow up on claims that were processed incorrectly.
• Coordinate third party denial information with Utilization Review department.
• Write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments.
• Review all mail and determine steps necessary to resolve patient concern.
• Coordinate medical records requests received from insurance company

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Have a minimum of a Bachelors Degree in Accounting or Finance and 2 years of healthcare insurance billing experience.

Be flexible Have a high degree of patience Be able to work within a team and individually as needed.

Be Customer Service friendly Demonstrated computer skills.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.