Patient Billing & Financial Services Specialist

UK St. Claire; New York (NY); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

UK St. Claire is seeking a detail-oriented team member to support patient financial services. In this role, you will help manage accounts, document interactions, and communicate with insurers and internal stakeholders to resolve financial matters.

Responsibilities include billing, follow-up, cash handling, and denials prevention, with accurate data entry and compliance with policies. The position requires a high school diploma and up to 2 years of experience, and is based at our Ashland, KY site.

Qualifikationen

• 0–2 years of experience in patient financial services or related field.
• High school diploma or equivalent required.
• Strong communication and professionalism when dealing with insurers and internal stakeholders.

Aufgaben

• Completes daily responsibilities related to billing, follow-up, cash management, or denials prevention.
• Updates patient financial information in required systems accurately.
• Adheres to departmental policies, procedures, and regulatory guidelines to ensure compliance.
• Responds to insurance, and internal stakeholder inquiries with professionalism.
• Collaborates with team members and cross-departmental staff to resolve account-related issues.
• Documents all actions, communications, and resolutions in systems in an accurate and timely manner.
• Identifies and escalates unresolved concerns to appropriate supervisors or leadership.
• Assumes ownership of customer concerns by providing thorough follow-up and resolution.
• Maintains professional representation of the organization in all customer interactions.
• Performs other duties as assigned.

Jobbeschreibung

UK St. Claire is seeking a detail-oriented team member to support patient financial services. In this role, you will help manage accounts, document interactions, and communicate with insurers and internal stakeholders to resolve financial matters.

Responsibilities include billing, follow-up, cash handling, and denials prevention, with accurate data entry and compliance with policies. The position requires a high school diploma and up to 2 years of experience, and is based at our Ashland, KY site.