Remote Patient Billing & Financial Services Associate

St Claire; Ashland, Northern (KY, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

UK St. Claire is hiring a Patient Financial Services Representative Associate in Ashland, KY. This full-time role offers remote-eligible work with approval and supports denials management within patient financial services.

You will handle billing-related tasks, documentation, and coordination with insurers and internal teams. Requirements include a high school diploma and up to two years of related experience.

Qualifications

• High school diploma or equivalent.
• 0-2 years of experience in related field.
• Paid and in the same related field experience applicable.

Responsibilities

• Responsible for supporting patient financial services by ensuring accurate account management, timely documentation, and effective communication.
• Provides superior customer service to insurers and internal stakeholders to facilitate resolution of financial matters.
• Coordinates with team members and leadership to resolve inquiries, improve processes, and contribute to efficiency.
• Documents all actions, communications, and resolutions in systems in an accurate and timely manner.
• Escalates unresolved concerns to appropriate supervisors or leadership.
• Performs other duties as assigned.

Education

High School Diploma

Job description

UK St. Claire is hiring a Patient Financial Services Representative Associate in Ashland, KY. This full-time role offers remote-eligible work with approval and supports denials management within patient financial services.

You will handle billing-related tasks, documentation, and coordination with insurers and internal teams. Requirements include a high school diploma and up to two years of related experience.