Patient Billing & Financial Care Specialist

coxhealth; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Retirement with Employer Match

Job summary

CoxHealth in Springfield, Missouri, seeks a dedicated Patient Financial Services billing associate. You will handle patient billing inquiries, explain charges, and assist with payment plans while upholding HIPAA standards.

This role supports timely resolution of balances within a six-figure patient account environment. The position is full-time, on-site in the 1688 Patient Financial Services department, with a typical 40-hour week, 8:00 AM to 4:30 PM, Day Shift.

Qualifications

• High School diploma or equivalent required.
• 1 year business office experience preferred.
• Strong communication and customer service skills required.

Responsibilities

• Respond to patient billing inquiries and explain charges.
• Address billing discrepancies and follow up on outstanding balances and payment plans.
• Maintain HIPAA privacy when handling patient information.

Skills

Excellent communication skills

Strong customer service ethic

Attention to detail

Problem-solving skills

Basic computer proficiency

Billing software

Electronic Health Records (EHR)

Education

High School diploma or equivalent

Tools

Billing software

Electronic Health Records (EHR)

Job description

CoxHealth in Springfield, Missouri, seeks a dedicated Patient Financial Services billing associate. You will handle patient billing inquiries, explain charges, and assist with payment plans while upholding HIPAA standards.

This role supports timely resolution of balances within a six-figure patient account environment. The position is full-time, on-site in the 1688 Patient Financial Services department, with a typical 40-hour week, 8:00 AM to 4:30 PM, Day Shift.