Patient Billing & Financial Aid Specialist

Santiam-Hospital-; Stayton (OR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

PTO and holiday pay

401(k) Retirement

Life Insurance

Long Term Disability

Employee Discounts

Tuition Assistance

Public Service Loan Forgiveness

Bilingual Pay Differential

Employee Referral Program

Job summary

Santiam Hospital & Clinics is seeking a Single Billing Office Specialist to join our Revenue Cycle team on-site in Stayton, Oregon. You will handle patient billing inquiries, support financial assistance processes, and work closely with SBO colleagues to keep accounts current.

The role is full-time, 40 hours weekly, non-exempt, with competitive benefits and a focus on compliance and compassionate service. Strong communication and attention to detail are essential to help our patients navigate

Qualifications

• Knowledge of patient accounts and medical insurance terminology.
• Aptitude for clear verbal and written communication.
• Ability to work effectively in a team environment.
• US work authorization and a valid driver's license/identification.

Responsibilities

• Handle SBO tasks and customer relations for patient accounts.
• Coordinate with collection agencies for account conversions to bad debt when needed.
• Respond to queries via the hospital health information management system.
• Facilitate patient participation in financial assistance programs while complying with regulations.
• Support routine SBO processes such as daily deposits and returned mail.

Skills

Patient accounts

Medical insurance terminology

Verbal communication

Written communication

Team coordination

Tools

Hospital health information management system

Job description

Santiam Hospital & Clinics is seeking a Single Billing Office Specialist to join our Revenue Cycle team on-site in Stayton, Oregon. You will handle patient billing inquiries, support financial assistance processes, and work closely with SBO colleagues to keep accounts current.

The role is full-time, 40 hours weekly, non-exempt, with competitive benefits and a focus on compliance and compassionate service. Strong communication and attention to detail are essential to help our patients navigate