Patient Billing & Collections Specialist (Private-Pay)

Metro Atlanta Ambulance Service; Marietta (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Metro Atlanta Ambulance Service is seeking a Specialist in Cobb County, Marietta, GA to verify patient demographics and insurance information on trips, manage private-pay documentation, and contact customers to resolve balances. The role supports patient business services and requires a high school diploma and GA driver license.

Responsibilities include maintaining workflows, handling billing inquiries, and ensuring accurate records.

Qualifications

• High School Diploma or GED required.
• Georgia driver license required.
• Experience or familiarity with ambulance service billing is preferred.

Responsibilities

• Verify patient demographics and insurance information on reviewed trips.
• Receive, sort and manage private-pay documentation.
• Contact customers to resolve private-pay balances, via manual or progressive dialing.
• Manage an assigned workflow and complete duties as assigned.

Skills

EMS knowledge

Billing & collections

Medical terminology

Report writing

Customer service

Interpersonal communication

Office equipment operation

Education

High School Diploma or GED

Tools

10-key punch

Job description

Metro Atlanta Ambulance Service is seeking a Specialist in Cobb County, Marietta, GA to verify patient demographics and insurance information on trips, manage private-pay documentation, and contact customers to resolve balances. The role supports patient business services and requires a high school diploma and GA driver license.

Responsibilities include maintaining workflows, handling billing inquiries, and ensuring accurate records.