Patient Billing & Collections Specialist II

CORYELL COUNTY MEMORIAL HOSPITAL AUTHORITY; Gatesville (TX); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Coryell Health in Gatesville, TX is seeking a Patient Accounts Representative II to handle billing inquiries, collections, and payment processing for patient accounts. You will communicate with patients, insurers, and outside agencies to resolve questions and ensure accurate records.

Responsibilities include follow-up on unpaid accounts, processing adjustments and refunds, and supporting the Business Office with special projects.

Qualifications

• High school diploma or GED required.
• 1–2 years of relevant experience with basic bookkeeping understood preferred.
• Basic knowledge of Microsoft Excel and general computer functionality required.
• Basic understanding of insurance remittances, payments, denials, and related billing processes.
• Basic knowledge of Medicare, Medicaid, insurance regulations, and healthcare business office procedures preferred.

Responsabilités

• Assist patients with billing, account, and insurance inquiries.
• Perform follow-up procedures on unpaid patient accounts.
• Assist with over-the-counter patient collections and payment processing.
• Prepare adjustments and refunds for patient accounts per procedures.
• Assist coworkers with meeting deadlines and departmental goals.
• Communicate with outside agencies to obtain required information and keep records updated.
• Complete outside billing and medical record requests as needed.
• Perform basic data entry and maintain accurate account information.
• Contact insurance companies to obtain required information and assist with resolving account issues.
• Follow up on unapplied cash accounts and assist with reconciliation.
• Maintain accurate records and documentation related to patient accounts and collection activities.
• Assist with special projects and other Business Office activities as assigned.
• Sort, organize, and file documents and records as required.
• Perform all other duties and responsibilities as assigned.

Connaissances

Multitasking

Attention to detail

Customer service

Communication

Formation

High school diploma or GED

Outils

Excel

10-key calculator

Data entry

Description du poste

Coryell Health in Gatesville, TX is seeking a Patient Accounts Representative II to handle billing inquiries, collections, and payment processing for patient accounts. You will communicate with patients, insurers, and outside agencies to resolve questions and ensure accurate records.

Responsibilities include follow-up on unpaid accounts, processing adjustments and refunds, and supporting the Business Office with special projects.