Patient Billing & Collections Specialist

Coryell Health; Gatesville (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Tuition reimbursement

Competitive pay

Retirement plans

Job summary

Coryell Health is hiring a Patient Accounts Representative II to handle patient billing, collections, and inquiries in a busy healthcare office in Gatesville, TX. You will manage accounts, process payments, and support the Business Office with special projects.

Main duties include following up on unpaid accounts, preparing adjustments, and communicating with insurance providers to resolve issues and ensure timely resolution.

Qualifications

• High school diploma or GED required.
• 1–2 years of relevant experience preferred.
• Basic knowledge of Microsoft Excel and general computer functionality required.
• Basic understanding of insurance remittances, payments, denials, and related billing processes.
• Basic knowledge of Medicare, Medicaid, insurance regulations, and healthcare business office procedures preferred.
• Ability to multitask, prioritize responsibilities, and work effectively under time constraints.
• Ability to meet deadlines while maintaining accuracy and attention to detail.
• Flexible and able to adapt to changes in workflow, priorities, and departmental needs.
• Ability to work independently and exercise sound judgment within established procedures.
• Ability to remain calm, courteous, and professional during all interactions with patients, visitors, insurance representatives, and staff.

Responsibilities

• Assist patients with billing, account, and insurance inquiries.
• Perform follow-up procedures on unpaid patient accounts.
• Assist with over-the-counter patient collections and payment processing.
• Prepare adjustments and refunds for patient accounts in accordance with established procedures.
• Assist coworkers with meeting deadlines and achieving departmental goals.
• Communicate with outside agencies to ensure required information is received, reviewed, and updated in a timely manner.
• Complete outside billing and medical record requests as required.
• Perform basic data entry and maintain accurate account information.
• Contact insurance companies to obtain required information and assist with resolving account issues.
• Follow up on unapplied cash accounts and assist with appropriate account reconciliation.
• Maintain accurate records and documentation related to patient accounts and collection activities.
• Assist with special projects and other Business Office activities as assigned.
• Sort, organize, and file documents and records as required.
• Perform all other duties and responsibilities as assigned.

Skills

Excel

Data entry

Time management

Communication

Education

High school diploma or GED

Tools

10-key calculator

Job description

Coryell Health is hiring a Patient Accounts Representative II to handle patient billing, collections, and inquiries in a busy healthcare office in Gatesville, TX. You will manage accounts, process payments, and support the Business Office with special projects.

Main duties include following up on unpaid accounts, preparing adjustments, and communicating with insurance providers to resolve issues and ensure timely resolution.