Patient Billing & Collections Associate

Accendra Health, Inc.; Salt Lake City, Northern (UT, KY); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Short- and long-term disability

Job summary

Accendra Health, Inc. is seeking an Associate Collector in Salt Lake City, UT to support accurate billing and timely remittance for patient accounts. The role requires excellent phone/email etiquette, strong communication, and familiarity with billing processes.

You will read EOBs, verify codes, and address payer denials while maintaining precise documentation in VisiQuate and ERP systems. A High School Diploma is required, with 1+ years in healthcare billing preferred.

Qualifications

• Must possess excellent communication skills and proper phone/email etiquette.
• Could read, understand and follow oral and written instructions.
• Ability to read and understand EOBs and insurance terminology.
• Familiar with medical terminology and insurances HCPC/ICD-9 codes.
• Documents activities in VisiQuate and ERP systems accurately.

Responsibilities

• Service customer needs by accurately billing accounts and assuring timely remittance.
• Follow up with payers to facilitate uninterrupted cash flow.
• Identify and resolve patient billing errors/complaints.
• Edit and resubmit claims for payment as needed.
• Prepare and review clean claims for submission to insurances.

Skills

Communication

Phone etiquette

Email etiquette

Reading EOBs

Medical terminology

Billing processes

MS Office

Education

High School Diploma

Tools

VisiQuate

ERP systems

Microsoft Office (Word, Outlook)

Job description

Accendra Health, Inc. is seeking an Associate Collector in Salt Lake City, UT to support accurate billing and timely remittance for patient accounts. The role requires excellent phone/email etiquette, strong communication, and familiarity with billing processes.

You will read EOBs, verify codes, and address payer denials while maintaining precise documentation in VisiQuate and ERP systems. A High School Diploma is required, with 1+ years in healthcare billing preferred.