Patient Billing & Collections Advocate

Cardiovascular Institute of the South; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Short-term disability

Long-term disability

Life insurance

Training resources

Merit-based raises

Employee events

EAP for employees and dependents

Job summary

Cardiovascular Institute of the South is seeking a Guarantor/Collections Clerk for the billing office. The role focuses on monitoring delinquent patient accounts, communicating with patients about balances, and recommending collection actions to maintain CIS’s financial health.

You will educate patients on billing policies, insurance benefits, and delinquent accounts, while posting adjustments and supporting overall office operations.

Qualifications

• High school diploma or better required.
• Ability to understand and operate computer systems.
• Comfortable speaking with patients about sensitive financial matters.

Responsibilities

• Monitor delinquent patient accounts and take appropriate collection actions.
• Communicate with patients regarding billing issues and balances.
• Recommend collection agency referrals when needed.
• Post monthly account adjustments and prepare collection lists.
• Educate patients about insurance benefits, billing policies, and delinquent accounts.

Skills

Organizational skills

Time management

Computer literacy

Patient communication

Proactive problem solving

Teamwork

Education

High School or higher

Job description

Cardiovascular Institute of the South is seeking a Guarantor/Collections Clerk for the billing office. The role focuses on monitoring delinquent patient accounts, communicating with patients about balances, and recommending collection actions to maintain CIS’s financial health.

You will educate patients on billing policies, insurance benefits, and delinquent accounts, while posting adjustments and supporting overall office operations.